![]() Now it's November and I've been trying to get a hold of the piercer by email for the past 7 weeks to tell her the piercing had to be removed due to bleeding an.d constant swallowing, as well as to simply get a rook jewelry changed, and she hasn't even bothered to reply. I went in for a nipple piercing back in August and the piercer not only pierced me incorrectly and crookedly, the manager always gave me attitude and made me feel that it was my fault for coming back twice to replace the jewelry for a bigger size. This company has the absolute worst customer service I've ever received. In the 10 years I've been getting my nails done in Colorado Springs I have never had this happen! Needless to say I won't be returning to snappy nails. ![]() So now I have to wait two weeks before I can get a new set and use bleach and vinegar to get this mold off my nails! You can see the mold on my thumb and ring finger in the pictures. I got a fill two weeks ago with Lynn and she was very sweet and funny which is why I gave 2 stars, however, I went to Vogue Nails across the street today for a fill and had to have all of my acrylics removed because they had MOLD under them!! The only way you get mold under your nails is from improper application which causes the nails to lift and water gets trapped under the acrylic. Upon walking in I was a little nervous because it's extremely dirty inside! It looked like they hadn't vacuumed, swept, or dusted in months! But I went ahead a picked me color and waited for my tech. Please keep in mind I work in a salon and spa (we don't do acrylic nails though) so I'm not exaggerating when I talk about the conditions of this nail salon. Just moved to Denver from Colorado Springs and went here because a friend recommended it. I really truly love the staff here but they aren’t following the most important sanitation laws that are in place to keep everyone healthy. Knowing that this woman has not treated her fungus based on what she said and she plans on going every week worries me because she is leaving fungal traces for other customers to pick up. It’s already illegal for her to be working on infectious fungus that could transmit to another person. A woman sitting next to me at the pedicure chairs (who apparently goes in weekly) had bad stages of black toenail fungus on one toe and the girl working on her knew about it, did her regular pedicure, threw away the bin liner per usual but didn’t bleach the footrest or tub which is what you have to do. DORA regulates sanitary laws within beauty salons and it is against the law to WORK ON or DIAGNOSE any hair, skin or nail condition that may be considered medical. But I am also a Colorado licensed Cosmetologist and I was also trained in nails and sanitation laws. I’ve never had a bad polish job or anybody injury me or any dirty experience on my own. We love Mindy and all the girls here are very friendly and hard working. We’ll fix those things and we’ll get better as time goes on.I feel conflicted writing this because my mom and I have been loyal long time customers. There are a few things we didn’t execute on, there was communication. I like the guys that we have in the room, I like the team going into it. ![]() “I don’t want to sound like a broken record, but you got to be able to fix those, and we will. ![]() Overall, Simmons acknowledged that some things were done well defensively and others were sloppy. “Getting down there at times seemed a little easy, so we got to get on and fix that,” he explained, “That is part of my job of leading in the secondary and getting guys in the right position and things like that. The safety noted some positives in their red zone defense, but that they obviously gave up too many points. “We had two opportunities there to give our offense the ball and go down there and score and win the game and potentially have us in a two-minute ,” he admitted, “That is what you want, so we just didn’t execute.
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